Orders ship from our U.S. base in Germantown, Maryland within 3–6 business days, excluding weekends and U.S. holidays. During launches, Black Friday and the holidays, processing can take longer. If your order is delayed, we'll email you.
After your order ships:
Free U.S. shipping on orders over $250. Shipping for all other orders, including international orders, is calculated at checkout.
You'll receive a tracking email when your order ships. Please allow up to 24 hours for tracking updates to appear.
Customs duties, taxes and import fees are set by your country, are not included in your order total, and are paid by you. We're not responsible for delays caused by customs clearance.
If your order shows as delivered but you haven't received it, please contact the carrier first, then email us at hello@shopbibire.com and we'll help. Once a package is with the carrier, Bibiré isn't responsible for loss, theft or delays.
Please check your shipping address at checkout. We can't be responsible for orders sent to an incorrect or incomplete address.
Email hello@shopbibire.com or call +1 240-937-9973. We reply within 1–2 business days.
