FAQs

FREQUENTLY ASKED QUESTIONS

Ever wondered about something not clear about our brand and you didn’t want to ask directly? You are not alone, and so we’ve curated FAQ from some of our clientele. I hope this solves some of your worries about our dresses, pants, shipping and many more.

1. What is your return policy?

At Bibiré, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, you may return it within 15 days of receipt for a exchange.

Return Requirements:

We will exchange your order, and it can be made within 15 days of receipt of your order.
Items must be in their original condition, with all tags attached and original packaging intact.
Exchanges will be processed within 7-10 business days of receipts.

Only Exchanges are available for returns no refunds.
Shipping and handling charges are non-refundable.
If the item was received as a gift, the exchange will be issued in the form of a store credit.

Return/Exchange Policy for Worn Clothing

At Bibire international we strive to ensure our customers are completely satisfied with their purchases. However, for hygiene and quality reasons, we currently do not accept exchanges on clothing that has been worn, washed, or altered in any way.

Items must be returned for an exchange in its original packaging which must not be damaged/torn or rumpled.

If your item is defective or damaged upon arrival, please contact our customer service team upon receiving the product for assistance with returns or exchanges. We will provide a full refund or replacement for any faulty items.

To initiate a return or for any questions regarding your purchase, please reach out to us.

Thank you for your understanding!

Bibire international

Return Process:
To initiate an exchange, please follow these steps:

Contact Shop Bibiré customer service via “hello@shopbibire.com / or call 2407724206 .

Pack the item securely, and Ship the return package to the address provided by customer service.
We are committed to making sure every customer is completely satisfied with their purchase. If you have any questions or concerns about our return policy, please don't hesitate to contact us.

2. What are your Shipping Policy & Processing?
All items are shipped with priority mail, handling takes about 2-3 business days and shipping 3-5 business days. Holidays and weather may affect these days.

Please allow 24-48 hrs for items purchased to be processed for shipment. Orders are typically delivered within 7 days latest.
Please consult the tracking numbers provided for up to date information

3. What are your product sizing details?

https://www.shopbibire.com/pages/our-size-chart

4. Goddess pant set

Can I buy the top separately? No, it comes as a set.

Does the pant have elastic? yes all our pants have elastic at the back to accommodate different waistline

What fabric is the petals made of? The petals are made of multicolor sequin fabric

What's the fit of the pant? Straight cut

Is the pant easy to wear? Yes it has zippers at the sides for easy wear

What fabric is the shining part? multicolor sequin fabric

5. Goddess dress

What's the length of the Goddess dress: 62 inches.

What fabric is the petals made of? The petals are made of multicolor sequin fabric

How do I wash it? You can machine wash it, or hand wash it.

Does it come true to size? Yes, all our dresses come true to size but please refer to the size chart for your correct sizing.

6. What is the proper way to determine the right size for me?

The sizing options available are based on international standards, specifically US or UK sizing.

7. Buga Boubou dress

How do I wash it? You can machine wash it or hand wash it. Machine wash it. The sequin doesn’t fade.

What's the length of the buga: 62 inches

is it one size fit all? Not it comes in different sizes, but one size can fit a wide range of sizes.

Fabric type; Fabric on the neck is made of sequin fabric not beaded/ or embellished. And the main dress is made of non stretchy Mikado silk.

Absolutely gorgeous!

The fabric is truly beautiful and the dress is so versatile. Will definitely be shopping here again!

Beautiful and Elegant

I love the dress. It’s beautiful and Elegant. Shipping was fast!

As perfect as I imagined. Thank you!

DEMURE

I HAVEN'T WORN THE DRESS AS YET, BUT I AM REALLY HAPPY TO ADD A PIECE LIKE THAT TO MY COLLECTION....THANKS SO MUCH

Exquisite

Got this dress as soon as it was launched and boy oh boy, the compliments I received when I wore it was off the chart. Love these new collections. Thank you girl for always getting it right😍😍😍😍

Gorgeous KAI boubou

Words fail me as usual for this outfit!!! It's so gorgeous and beautiful beyond words. The finishing is superb and i can't wait to rock it!!! Bibire you have outdone yourself again. Great job!!!

You will feel royal

Let me tell you I love this outfit and the customer service!
My order arrived swiftly no long wait time and when I tried on the outfit the quality of the material was smooth and thick.
I felt like a Queen as this outfit accentuates my body type! At the last minute I was able to change my size after speaking with the designer online and sharing my exact measurements. Queens! Treat yourself with this outfit you are going to love it!

Amazing

Shop Bibire, na wa oooo
You are really amazing. Delivery was seamless, my daughter needed to it that week and when I messaged Bibire, she delivered on time, I mean express.
Thank you for an amazing service, the fabric is AS IS, the embellishments, ohhhh perfectly placed.

Thanks again Shop Bibire.

I have received my package and it is spectacular! This garment is made of great quality. The sewing is excellent and the material is not cheap. This was well worth to buy. I think I might get that white one. 🤔

Stunning design

I ordered this and although it took a while to ship, when it did arrive it was stunning beyond belief. I modified it into a coat, and got endless compliments!

Another successful purchase

I love love love buying from this site. Everytime I have a big event I come here for the perfect fit. This one didn’t fail me at all. I love how beautiful made this out fit was. I was even more pleased to find the head tied present as well. Thank you so much. I can’t wait to purchase my next look.

The fabric is so rich and beautiful beyond words. So so lovely.

Oh this is gorgeous. You have outdone yourself again. Cant wait to rock it!!!!

Beautiful beyond words.

Beautiful BOubou

The fabric is so rich and style, gorgeous!!! Like I say all the time, great job Busayo. So proud of you and can't wait to rock it!!!

Amazing!!!!!

I wore this outfit for my 60th birthday party. The outfit looked amazing. I received so many compliments.. The quality is awesome. I will definitely be purchasing again from BIBIRE!

My daughter loved ot and so did every person we passed fabric was amazing top tier quality

Just Gorgeous!!! Fits Perfect!

Absolutely Stunning!!! Thank you for the fast delivery!

Excellent Quality; Regal

The fabric is excellent quality and the outfit made me feel like royalty. This is a showstopper and I received lots of positive feedback. I wish it was offered in petite as I am under 5'3. Shipping took way too long but was well worth the wait.

OMGGGGGGGGGGGGG...
I JUST LOVE MY GREEN CAPE....I JUAT CAN'T WAIT TO WEAR IT.
I WILL DEFINITELY PURCHASE FROM YOU AGAIN...THANKS

Gorgeous outfit

It's extremely beautiful and and true to size. Perfect for the event I got it for

Garments is absolutely STUNNING! Fabric is so rich and opulent.

Love it

I love it so much... It's a good size... the color to lovely in real... So thank you soooo much

Excellent customer service. The shipping was supper fast! Lastly the dress is fantastic, giving rich aunty vibes. Love it and highly recommend

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FAQs