Ships from Maryland in 3–6 business days • U.S. delivery 2–5 business days after shipping
Do you accept international orders?
Yes, we do. Bibiré ships worldwide. Shipping rates and delivery timelines are calculated at checkout based on your location.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay, Google Pay and Shop Pay. All transactions are processed through encrypted, trusted payment gateways.
Can I modify or cancel my order after placing it?
Email us at hello@shopbibire.com within 24 hours of placing your order. We can only cancel or change an order before processing begins, so changes aren't guaranteed.
Where do orders ship from?
All orders are processed and shipped from our U.S. base in Germantown, Maryland.
How long does order processing take?
Orders ship within 3–6 business days, excluding weekends and U.S. holidays. During launches, Black Friday and the holidays, processing can take longer.
How long does shipping take?
Delivery timelines may vary due to carrier delays or customs processing.
Do you offer free shipping?
Yes. U.S. orders over $250 ship free. All other shipping is calculated at checkout.
How do I track my order?
Once your order ships, you will receive a confirmation email with your tracking number and link. Please allow up to 24 hours for tracking updates to appear.
I need my outfit by a certain date. Can you help?
Email us before ordering with your date and we’ll tell you honestly whether we can make it.
Can I pick up my order?
Yes. If you’re local, choose local pickup at checkout to collect from the Bibiré Clothing Store in Germantown, Maryland. We’ll let you know when it’s ready.
What is your return policy?
We don’t offer refunds for change-of-mind returns. Eligible items can be exchanged or returned for store credit within 15 days of delivery (U.S.) or 21 days (international). Items must be unworn, unwashed and unaltered, with original tags and packaging.
Who pays for return shipping?
Customers pay return shipping on exchanges and store-credit returns. We cover return shipping on damaged, defective or incorrect items.
How long does it take to receive my store credit?
Store credit is issued within 3–5 business days after your return is received and inspected. It never expires.
How do I exchange for a different size?
Yes, exchanges are available for eligible items within the return window.
What items are not eligible for return or exchange?
Final Sale and Clearance items, all accessories, and any item that has been worn, washed, altered, or returned without original tags or packaging.
What if my item arrives damaged or defective?
Email us within 48 hours of delivery with your order number and photos. We’ll send a replacement, or refund you if we can’t, and we cover the return shipping.
What sizes do you offer?
Every Bibiré design is made in US 6–26. Same design, same drama, every size.
How do I choose my correct size?
Measure your bust at the fullest part, your waist at your natural waistline, and your hips at the fullest part, keeping the tape level and snug but not tight. Match your measurements to our Size Guide. We size in US numbers; if you shop in UK sizes, your UK size is your US size plus four (US 8 = UK 12).
Do your pieces run true to size?
Our pants and structured dresses are true to size. Boubous and kimonos are relaxed and flowing by design. Each product page lists the fit, the lengths, and the model’s height and size.
I'm between sizes. What should I order?
Send us the name of the piece, your bust, waist and hip measurements, and the US size you usually wear. We’ll recommend the right size for that specific design before you order.
Can I get the exact measurements of a piece in my size?
Yes. Email the piece and size to hello@shopbibire.com and we’ll send them over.
How should I care for my Bibiré pieces?
Most pieces can be hand washed or gently machine washed in cold or warm water and ironed inside out. Damask and embellished pieces do best with dry cleaning. Care instructions are on every product page..
How do I care for
Aṣọ-oke pieces?
Garments made from Aṣọ-oke, like the Sability set and our Aṣọ-oke kimonos, are dry clean only. Please don’t hand wash or machine wash them. The Peplum Pant, which has Aṣọ-oke appliqués, can be gently hand washed.
Where are your pieces made?
Every piece is designed in the U.S. and produced and hand-finished in small batches by our own team in Lagos.
Is Bibiré a fast fashion brand?
No. Bibiré is rooted in intentional design, limited production, and timeless pieces.
Do you restock sold-out styles?
Some return in limited quantities. Join our email and text list to hear first about restocks and new drops.
How can I contact Bibiré?
Email hello@shopbibire.com or call +1 240-937-9973. We reply within 1–2 business days.
